Order Placement/ Order Entry CSR

Position: Order Placement/Order Entry Customer Service Representative

Location: Remote

About Us: Remote VA is dedicated to providing exceptional support to our clients by ensuring efficient order management processes. We are looking for a detail-oriented and communicative Order Placement/Order Entry CSR to join our team.

Role Summary:
As an Order Placement/Order Entry CSR, you will be pivotal in managing customer orders, ensuring accuracy in order entry, and providing top-notch customer service. You will interact with various departments to facilitate smooth order processing and delivery.

Key Responsibilities:

• Process customer orders accurately and efficiently through our order management system.
• Communicate with customers regarding order status, changes, and issues.
• Collaborate with the sales and warehouse teams to ensure timely fulfillment.
• Resolve any discrepancies in orders and proactively follow up wit...