Order Entry Management Support (SAP)

About this Position The Senior Customer Service Support Specialist plays a critical role in ensuring a smooth and reliable order fulfillment experience for our customers. This position exists to safeguard the accuracy, timeliness, and integrity of our order-to-delivery processes—an essential foundation for keeping our supply chain running efficiently and our customers satisfied. By managing complex order scenarios, addressing exceptions, and strengthening financial flow alignment, this role helps prevent delays, resolve issues before they elevate, and maintain the trust of our business partners. You’ll be part of a collaborative Customer Service Support team that works closely with supply chain, logistics, and commercial stakeholders. The environment is fast‑paced, detail‑focused, and solution‑driven—ideal for someone who enjoys problem‑solving and improving processes. As a senior member of the team, you’ll also contribute to ongoing enhancement initiatives, system testing, and w...