About the Role
Overview
Customer facing services for a Region or specific Country. Telephone and email support for any inquiries from Customers or internal teams. Processing customer´s purchase order process and their accurate follow up. Day-to-day support activities and transactions for Indigo and non-Indigo areas, which could be any or all the following examples: Order management, training coordination, quoting, crediting, managing returns & replacements, administration and log relocations, cancellations, and Customer disputes.
Responsibilities
- Customer facing services for a Region or specific Country. Telephone and email support for inquiries from Customers or internal teams. Processing customer´s purchase order process and their accurate follow up. Day-to-day support activities and transactions for Indigo and non-Indigo areas, which could include order management, training coordination, quoting, crediting, managing returns & replacements, administration and...
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