FULL_TIME

Operations Team Leader (HAN)

Posted by FedEx • Hanoi, Hanoi, Vietnam

📍 Hanoi, Hanoi 🕒 February 23, 2026

About the Role

Service Assurance; Customer Service; Admin & Support; On Road; Handling; Dispatch; Pick Up & Delivery; Quality Management; Network Control; Road Linehaul (Transport Scheduling, Fleet Management); Customer Services/ Support Group; Contract Management/ Sourcing; Ground Linehaul/ Road Linehaul; Dangerous Goods;

Education: Secondary education or equivalent
Experience: Four (4) years of relevant work experience

Knowledge, Skills and Abilities

·Leadership Skills

·Team Working Skills

·Problem Solving Skills

·Planning & Organizing Skills

·Accuracy & Attention to Detail


  • Provide daily coordination support to operational and clerical teams, ensuring smooth workflow and task completion across various departments.
  • Assist the manager with administrative tasks such as scheduling, documentation, and communication to facilitate efficient operations.
  • Oversee service assurance and customer service activities, addressing...
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