Full time

Operations Support Technician - Payments Product Support

Posted by Transaction Network Services • Sheffield, England, United Kingdom

📍 Sheffield, England 🕒 January 26, 2026

About the Role

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence!

Overview

TNS are looking for an Operations Support Technician to join our Sheffield based Operations team, working a 24/7/365 shift pattern.

As a Operations Support Technician you will be responsible for the pro-active monitoring of our Processing managed services and first line fault resolution. The role requires excellent communication and problem-solving skills as customer communication, service and service availability are critical elements of the role.

Being a part of the TNS FinTech division there will be opportunity to learn and develop your skills on new technologies and although previous Payments experience is preferred, we value enthusiasm, commitment, flexibility and drive. If you have previous experience working in an operational environment or working on windo...

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