Operations Support Officer
Posted by Team Global Express • Port Melbourne, Victoria, Australia
About the Role
Location - Altona
Monday to Friday | 8:30am – 4:30pm
Fixed-Term Contract – 12 Months
About the Role
Team Global Express is seeking a highly organised and customer-focused Operations Support Officer to join our team on a 12-month fixed-term contract.
In this critical support role, you will be responsible for managing customer enquiries, coordinating bookings, preparing reports, supporting subcontractor payments, and ensuring the smooth operational functionality of assigned accounts.
If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in delivering exceptional service—this role is for you.
Key Responsibilities
Provide high-quality, customer-focused administrative support
Respond to calls and emails from customers and drivers in a timely manner
Conduct pre-delivery calls to customers to ensure...
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