Operations Supervisor (PM Shift)

As an Operations Supervisor, your focus will be to drive operational excellence by managing and controlling aspects of the operations whilst developing and influencing positive team outcomes.

Responsibilities

• Lead, motivate, and empower our team to deliver exceptional service through effective communication, leadership, and performance management.
• Analyse operational results and take proactive measures to meet targets for service quality, cost optimization, and loss prevention.
• Cultivate a customer-centric culture by implementing initiatives that enhance satisfaction and loyalty.
• Utilise standard tools for reporting, measurement, and resource management to drive efficiency and cost-effectiveness..
• Identify training needs and develop strategies for team development and growth

About You 

• Experience in an operations environment
• Proficiency in operational technology and too...