Full-time
Operations Supervisor
Posted by RBT Consulting Corporation • Pasig, Metro Manila, Philippines
About the Role
On-site - Pasig 1-3 Yrs Exp Bachelor Full-time
Job Description
Employee Recognition and Rewards
Commission, Performance Bonus, Incentives
Government Mandated Benefits
Others
Company Social Events
Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave
Description
Oversees daily operations of the digital lending platform, ensuring efficient, accurate, and compliant processing of loans, payments, and customer interactions, while leading and developing a team to maintain service excellence.
Key Responsibilities:
1. Operations Management
- Supervise the end-to-end loan processing cycle (application verification, underwriting coordination, disbursement, and collections support).
- Monitor daily transaction volumes, turnaround times (TAT), and service level agreements (SLAs) to ensure operational efficiency....
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