About the Role
Job Title: Operations Supervisor
Account: Insurance
Salary: 40-42K
Work location: On-site at Alabang
Shift Schedule: GY
Start Date: 13-Feb
Qualifications:
•Bachelor's degree required; equivalent work experience accepted (undergrad, associate, or 2 years of experience not acceptable).
•1–2 years of pure insurance experience (billing, account management, or policy servicing).
•Minimum 2–3 years of contact center experience, with at least 1 year in a leadership or supervisory role.
•Strong knowledge of insurance billing processes and ECC account management.
•Excellent analytical, communication, and documentation skills.
•Proficiency in MS Office, QA tools, and CRM/contact center systems.
•Detail-oriented with the ability to identify trends and recommend solutions.
•BPO experience required.
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Account: Insurance
Salary: 40-42K
Work location: On-site at Alabang
Shift Schedule: GY
Start Date: 13-Feb
Qualifications:
•Bachelor's degree required; equivalent work experience accepted (undergrad, associate, or 2 years of experience not acceptable).
•1–2 years of pure insurance experience (billing, account management, or policy servicing).
•Minimum 2–3 years of contact center experience, with at least 1 year in a leadership or supervisory role.
•Strong knowledge of insurance billing processes and ECC account management.
•Excellent analytical, communication, and documentation skills.
•Proficiency in MS Office, QA tools, and CRM/contact center systems.
•Detail-oriented with the ability to identify trends and recommend solutions.
•BPO experience required.
Show more Show less
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