About the Role
Operations Supervisor
Location: Colombia – Medellín / Barranquilla Workload: 44 hours per week English Level Required: 9.0 – 10.0
Job Description
Our dynamic Operations Team is currently in search of an Operations Supervisor to lead a diverse and thriving team in partnership with one of our exclusive brand clients. Reporting directly to the Operations Manager, this role is ideal for someone who:
- Thrives on solving challenges with innovative solutions
- Is self-driven, reliable, and persistent in achieving excellence
- Demonstrates strong ethics, integrity, and a positive mindset
- Values fun and celebrates small wins
- Is passionate about world-class customer service
Key Responsibilities
- Lead, coach, and motivate a team of 12–18 direct reports to deliver exceptional customer service
- Oversee daily operations and ensure program goals (service level, quality, staffing) are met
Ready to Apply?
Submit your application today and take the next step in your career journey with Solvo S.
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