Full-time

Operations Specialist - Record Request Triager

Posted by OpsArmy • Pasig, Metro Manila, Philippines

📍 Pasig, Metro Manila 🕒 February 28, 2026

About the Role

Operations Specialist - Record Request Triager | Remote

JOB DESCRIPTION: Operations Specialist Record Request Triager

Position Type: Full-Time
Schedule: MT or PST Hours, Remote

We are seeking an Operations Specialist Record Request Triager to support a fast-moving healthcare documentation and medical records organization. This role is essential in ensuring that all incoming medical record requests are properly reviewed, validated, and prepared for downstream processing. You will serve as the first layer of quality control, helping the organization maintain compliance with HIPAA and state-by-state release requirements while ensuring a smooth, efficient records retrieval workflow.

You will work closely with internal teams, legal and healthcare partners, and technology platforms to ensure that request packets are complete, compliant, and ready for release to providers. Because this role directly influences the s...

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