Operations & QA Specialist (Logistics SaaS)

Client & Role Overview

Our client is a technology company in the logistics and distribution sector that provides tracking software solutions for letterbox distribution services. They operate a platform that connects businesses needing distribution services with independent contractors who complete the work. As the business continues to scale, they are seeking an Operations Support Virtual Assistant to manage the growing volume of contractor onboarding and quality assurance tasks.

Schedule:
Mon–Fri, 9am–6pm Australian Eastern Time

Independent Contractor Perks

• Health Insurance Coverage for eligible locations
• Permanent work from home
• Immediate hiring

Responsibilities

• Onboarding: Conduct onboarding calls and send messages to new distributors signing up on the platform.
• Guidance: Explain how the app works and guide new contractors through the next steps.
• Quality Assurance: Perform QA reviews...