Operations Performance & Optimisation Lead (Financial Crime Operations)

The Opportunity

Step into a role where your insight and ideas directly strengthen how Tabcorp protects customers, communities, and the business. As Operations Performance & Optimisation Lead – Financial Crime Operations, you’ll play a pivotal role in lifting operational performance across our Financial Crime Operations team — turning data, process improvement, and smart ways of working into real, sustainable impact.

You’ll work closely with a highly engaged risk and operations team to lead performance optimisation initiatives that strengthen how Financial Crime Operations delivers day-to-day outcomes, now and into the future. Specifically, you will:

• Lead operational improvement initiatives across workflows, case management, and reporting
• Drive data-led insights through dashboards, scorecards, and performance analysis
• Optimise investigation and escalation processes to improve turnaround times and efficiency
• Pa...