Full-time

Operations Manager

Posted by Ipsos • Maputo, Maputo City, Mozambique

📍 Maputo, Maputo City 🕒 February 26, 2026

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About the Role

Key Responsibilities:
Develops and implement strategic initiatives in order to improve operational processes, aligned to the SSA Operations strategy
Overall responsibility for quality, timeliness, and profitability of data collection in the Research Division
Oversees the rollout and full implementation of relevant global processes within operations
Manages the Field, CATI, Coding, and Quality Control teams to ensure delivery of KPIs
Ensures teams are suitably resources with skilled staff, and with appropriate training
Monitor financial KPIs to ensure meeting (or beating) budgets set
Provide guidance on how to improve performance versus budget by adopting efficiency initiatives including software and technology
Act as a trouble-shooter in dealing with particular project issues and problems
Adheres to policies and procedures, acting as an advocate throughout the Operations teams
Provides support a...
                

Job Details

Location Maputo, Maputo City
Job Type Full-time
Category Top Executives
Posted February 26, 2026
Deadline April 07, 2026

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