Operations Manager

Overview

JOB DESCRIPTION

Operations Manager

Company: Le Meur Aesthetics

Work Setup: Full-time | Onsite (Head Office + Branch Visits)

6 days work week (10-7pm)

Reports To: CEO / Founder

Direct Reports: Clinic Supervisors, Branch Managers, Front Office Leads, CSR Leads

Role Purpose

The Operations Manager is responsible for end-to-end clinic operations, ensuring that all branches operate in full compliance with company SOPs, service standards, and financial controls. This role acts as the CEO’s operational arm, translating strategy into disciplined daily execution.

Responsibilities

1. Clinic Operations Oversight
   • Ensure smooth daily operations across all Le Meur Aesthetics branches
   • Enforce strict adherence to SOPs (front desk, treatment flow, client handling, closing procedures)
   • Monitor clinic readiness daily (staffing, equipment, consumables, cleanline...