Full-time

Operations Manager I — Client Success & Performance

Posted by Concentrix • Norte, Huila, Colombia

📍 Norte, Huila 🕒 March 01, 2026

About the Role

A customer experience management company in Colombia seeks an Operations Manager I to lead a team of Team Leaders, ensuring adherence to Client Service Level Agreements and financial targets. The ideal candidate will have significant management experience in a call center environment, strong analytical skills, and the ability to develop teams effectively. This full-time position emphasizes communication and performance management, creating a positive work culture while driving operational excellence.
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