Operations Manager (Client) - REMOTE

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Client Operations Manager - REMOTE. In this pivotal role, you'll lead assigned teams to deliver high-quality operational support, ensuring that our clients receive exceptional service. By overseeing workflows and monitoring KPIs, you'll play a crucial role in enhancing the efficiency of our operations. You'll also focus on team training and development while driving continuous improvement initiatives that align with our strategic objectives. Join us in making an impact in our operations while working remotely.

Accountabilities

• Manage and oversee the development and performance of the Client Operations administrative team.
• Champion firm initiatives and process improvements for consistency and efficiency.
• Partner closely with leadership to understand business needs and client expectations.
• Proactively communicate best practices an...