Operations Manager

The Operations Manager is accountable for the overall performance and success of multiple stores, ensuring strong operational execution, financial control, sales performance, and consistent brand standards. The role provides hands-on leadership to store management teams, drives strategic initiatives, and supports business growth across the region. Key responsibilities and requirements Full operational oversight of all stores, ensuring brand standards, policies, and procedures are consistently met Drive sales performance, control costs, and manage store financials with a strong numbers focus Lead, motivate, and hold store managers and teams accountable through effective leadership and performance management Monitor store results, analyse performance, and address underperformance proactively Implement new systems, products, initiatives, and operational improvements across the business Support the setup and rollout of new processes and systems Maintain strong reporting, Excel, and communi...