operations manager-cafe roo malate

Cafe Roo Malate – Premium Rooftop Lounge

Cafe Roo Malate, a premier rooftop lounge known for its elevated dining, nightlife, and customer experience, is looking for a highly motivated and experienced Operations Manager to lead and oversee daily operations.

Key Responsibilities

• Oversee daily café and lounge operations to ensure smooth, efficient, and high-quality service
• Manage staff scheduling, performance, training, and discipline
• Ensure excellent guest experience and handle customer concerns professionally
• Monitor inventory, purchasing, cost control, and supplier coordination
• Implement and maintain operational standards, SOPs, and quality control
• Coordinate with kitchen, bar, and service teams to optimize workflow
• Ensure compliance with health, safety, and company policies
• Analyze sales reports and recommend strategies to improve revenue and efficiency

Qualifications

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