Operations Manager (BPO-Financial Services/Banking/Wealth)

Position Description:

We are looking for an inspiring, energetic and dynamic Manager Consulting Delivery to join our team. The Manager Consulting Delivery will lead a team, business process improvement projects and operational initiatives that enable efficient day-to-day operations. The successful candidate will be responsible for the daily operations of our administrative functions related to client account servicing of registered and investment products, wire order settlement, and private wealth administration.

Your future duties and responsibilities:

• Leadership and Team Management – Skilled in managing and developing teams, including goal setting, performance evaluation, and fostering professional growth through coaching and cross-training.
• Coaching and Mentorship – Ability to provide regular, constructive feedback and tailored coaching to support team members’ career development and performance improvement.
• Performan...