Operations Manager

About the role An experienced and driven Operations Manager to oversee daily operations, optimize processes, and lead cross-functional teams in a fast-paced environment. This role is ideal for someone who thrives in managing people, improving workflow efficiency, and driving business performance while maintaining high service standards. Key responsibilities . Oversee daily business and operational activities across departments . Lead and manage operations staff to ensure productivity and efficiency . Develop, implement and continuously improve SOPs, workflows, and operational processes . Monitor KPIs, operational performance, business targets and identify areas for improvement . Coordinate with sales, inventory, warehouse, and installation and servicing teams . Ensure compliance with company policies and industry regulations . Handle manpower planning, scheduling, and operational problem-solving . Drive operational excellence and customer satisfaction initiatives . Prepare reports and ...