Operations Manager (Batangas City)

Operations Manager

As an Operations Manager, you will ensure the best possible customer experience for clients.

Responsibilities

• Make sure KPIs are being met consistently.
• Effectively help each employee reach their best potential.
• Creatively devise effective plans to help employees reach their targets.
• Gain the trust and respect of employees.
• Identify employees’ strengths and weaknesses.
• Assign tasks that allow employees to showcase their talents and work on their weaknesses.
• Manage relationships and develop people simultaneously.

Qualifications

• At least 3 years of related working experience in customer experience operations and as a management specialist.
• A good track record of meeting and delivering targets.
• Strong communication skills with teammates and clients.
• Ability to multitask in a fast‑paced environment.
• A proven leader.