Operations Lead

Qualifications and Skills

• Proficient Communication Skills written and verbal (in English).
• 3-5 years of experience in training operations management.
• Proven experience managing corporate or technical training programs at scale.
• Strong understanding of digital learning tools.
• Excellent organizational, communication, and stakeholder management skills.
• Proficiency in any LMS platforms, MS Office, AI tools, and project management tools.
• Leadership and team coordination.
• Willingness to learn and serve as a role model in delivering the work.

Role Overview

Oversee, monitor, and ensure smooth execution of all training-related activities.

Key Responsibilities

• Process Management: design, implement, and refine operational workflows, policies, and procedures for efficiency and quality.
• Team Leadership: guide, motivate, and develop...