Operations Lead for AI-Driven Solutions

Elevate contractor experiences in trades as Fulltime's Head of Operations, focusing on AI innovations and exceptional customer outcomes. Drive growth strategies, lead teams, and optimize processes for efficiency.
In this pivotal role at Fulltime, you'll lead operational success and customer satisfaction. Your responsibilities include defining go-to-market strategies and building a high-performing team focused on sales processes and customer onboarding initiatives. This position is AI-native, demanding a founder's mindset and readiness to drive transformational changes.
Key Responsibilities:
• Own the complete go-to-market motion and manage the sales pipeline
• Design customer onboarding and success programs to boost retention
• Build and implement AI agents for operational improvements
• Recruit, coach, and develop a high-performing operational team
Requirements:
• 4+ years in a high-growth startup or operational leadership
• Proven track record of launching ...