About the Role
We are looking for an Operations Executive to provide remote support to our cleaning operations. You will manage cleaner allocations, communicate with clients, track payments, and update internal systems to ensure all jobs run smoothly from scheduling to completion.
Key Responsibilities
Allocate cleaners and backup staff to bookings
Confirm job details and schedules with clients and cleaners
Monitor payment status and update internal systems
Handle changes, cancellations, and rescheduling
Maintain accurate records of bookings, client communications, and job outcomes
What You’ll Bring
Excellent organisational and multitasking skills
Strong communication skills across email, phone, and WhatsApp
High attention to detail and accuracy
Ability to resolve minor issues independently
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