Operations Executive

WHAT YOU'LL DO:

• Handle insurance policy issuance, including generating accurate quotations and preparing cover notes within set timelines
• Work closely with customers to gather required documents and ensure a seamless policy issuance process
• Carefully review documents and cover notes for accuracy and completeness, enabling timely policy activation
• Coordinate with insurance providers to follow up on pending approvals and ensure smooth processing
• Manage customer accounts, addressing inquiries and maintaining satisfaction with our products and services
• Contribute to team efforts by meeting sales and renewal targets

WHAT WE EXPECT OF YOU:

• Minimum diploma in business, communications, or a related field
• Fresh graduates are welcome to apply
• Relevant internship or entry-level experience in operations, insurance, or customer service is an added advantage
• Strong attention to detail and...