TheOperations Excellence Consultant will focus on Internal Opportunities (same process) and bottom-up initiatives (Kaizen) assigned per functions.
Project / Service Delivery
Responsible for executing the tasks assigned by the project manager which generally entail: conducting process discovery & walkthrough sessions for operational and/or support processes.Gathering adequate information and data to support the project objectivesValidating information and data used for developing project deliverables.Identifying process and/or performance gaps and opportunitiesQuantifying impact of process gaps and/or performance misses and continuous improvement opportunitiesDeveloping project deliverables such as process maps, policy, processes and procedures documentation, data analysis, charts, management readout, etc. supporting the business process owners in deploying the agreed recommendationsMeasuring and track...