Operations Customer Service Representative

Intelcom | Dragonfly is Canada’s leader in last‑mile logistics with over 100 sorting stations and operations across three continents. Our vision is to deliver fast, accurate, and reliable service powered by cutting‑edge technology.

Your Role: At the Heart of the Chain

Salary Range: $22.10 - $23.93

Key Responsibilities

• You thrive on helping others and finding solid solutions while assisting customers and drivers to ensure deliveries are completed on time.
• You’ll work with a variety of people in‑person, by phone and email, wowing them with your communication skills.
• You enjoy a fast pace and are organized so that all packages are accounted for and manage returned packages at the Delivery Center.
• You’re quick on the computer and like data entry, report production and working with a variety of systems.
• You’re calm under pressure and like to manage different types of situations.