Operations Coordinator

This position supports operational efficiency by coordinating manpower allocation and ensuring compliance with hotel standards and labor regulations.

Key Responsibilities

Workforce Planning & Scheduling

Develop and maintain daily and weekly manpower schedules across all hotel departments.

Adjust staffing levels to meet fluctuating guest demands, events, and peak seasons.

Ensure compliance with labor laws and hotel policies in scheduling.

Recruitment & Deployment

Coordinate with Project manager and Recruitment to source temporary or specialized staff.

Assist in onboarding and orientation of new hires and HR.

Ensure staff are properly briefed on hotel standards and guest service expectations.

Operational Support

Monitor attendance, punctuality, and shift adherence.

Maintain manpower records, including timesheets, contracts, and deployment logs.

Provide manpower reports to management and client f...