Operations Associate | Remote

Schedule: Monday–Friday, Full-time
Hours: Two shifts available — one daytime (EST) and one nighttime (EST), with a few hours of overlap

Role Overview

As an Operations Associate, you will play a key role in ensuring customers and internal teams can seamlessly use the platform. You will work closely with sales and customer-facing teams to configure backend systems, manage demo environments, and support operational workflows that keep everything running smoothly. This role is ideal for a detail-oriented individual who thrives in structured processes and enjoys optimizing systems for efficiency and accuracy.

Key Responsibilities

• Partner with sales and customer success teams to set up new platform instances and configure customer accounts in the backend
• Manage demo environments, including setting up and shutting down instances as needed
• Execute and maintain custom configurations for both internal and ext...