Full-time

Operations Associate

Posted by Hydra X • Johor Bahru, Johor, Malaysia

📍 Johor Bahru, Johor 🕒 March 03, 2026

About the Role

Job Summary:

As an Ops Associate, you will play a key role in supporting the operational aspects of our custodial services, ensuring the safety and integrity of our clients' digital assets through robust security measures and cutting-edge technology. 

Job Description:

  • Ensure daily business-as-usual processes (account opening, settlement, payments, and reconciliation) are executed accurately and timely.
  • Partnering closely with sales and relationship manager to ensure high levels of client service.
  • Process inward and outward remittances, liaise with customers and relevant parties on payment instructions.
  • Maintenance of static data in system.
  • Participate in system development projects.
  • Prepare regular statistical and management reports.
  • Support the review and documentation of operational processes.
  • Support client onboarding (AML/KYC) and client servicing.
  • Resolving of outstanding breaks in...

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