About the Role
Job Summary:
As an Ops Associate, you will play a key role in supporting the operational aspects of our custodial services, ensuring the safety and integrity of our clients' digital assets through robust security measures and cutting-edge technology.
Job Description:
- Ensure daily business-as-usual processes (account opening, settlement, payments, and reconciliation) are executed accurately and timely.
- Partnering closely with sales and relationship manager to ensure high levels of client service.
- Process inward and outward remittances, liaise with customers and relevant parties on payment instructions.
- Maintenance of static data in system.
- Participate in system development projects.
- Prepare regular statistical and management reports.
- Support the review and documentation of operational processes.
- Support client onboarding (AML/KYC) and client servicing.
- Resolving of outstanding breaks in...
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