Operations Associate

We are seeking a highly organized, detail-oriented Operations Associate to support end-to-end logistics and fulfillment across all sales channels. This role will work directly with our 3PL fulfillment partners, ensuring inbound shipments, outbound order execution, inventory accuracy, and retailer compliance are managed at a high level. The ideal candidate has hands-on experience managing 3PL warehouse operations, is comfortable digging into order and fulfillment data, and thrives in identifying operational gaps and implementing process improvements.

· Manage inbound shipment bookings between suppliers, freight forwarders, customs brokers, and 3PL warehouses

· Coordinate inbound shipments and ensure inventory is received within SLA timelines

· Create/manage ASNs with 3PL partners

· Resolve receipt discrepancies, damages, shortages, and quality issues through root-cause analysis

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