Operations Analyst

Operations Analyst**Operations Analyst**Our employees have spoken.Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Mexico says it all!
**What You'll be Doing**Have a passion to solve work related puzzles?
Are you looking for an opportunity to experience something new each day?
You'll monitor performance, provide insights and recommendations relating to program performance indicators and program metrics.You'll also manage and support day-to-day operations, process, and reporting.You'll report to the Service Delivery Manager.You'll contribute to the success of the business, the teams you support and departments you partner with on a consistent basis through your recommendations.
**During a Typical Day, You'll**- Communicate and partner with workforce management for real-time tagging and corrections.
- Audit and validate sales results and performance scores- Coach and support operation leaders with administrative tasks...