Operations Analyst at Maplesoft

Elevate group benefits service delivery as an Operations Analyst at Maplesoft in Mississauga, ON. Engage with clients and internal teams in a hybrid work environment to ensure accurate, timely services.
This permanent position requires at least two years of experience in third-party benefits administration. You will manage participant inquiries, perform data quality checks, and collaborate with global teams to meet processing needs efficiently. Attention to detail and effective communication are vital for this role, supporting both internal staff and client demands.
Key Responsibilities:
• Serve as primary contact for client inquiries and issues
• Execute and maintain various data interfaces accurately
• Conduct acceptance testing for system changes
• Collaborate globally to fulfill processing requirements
• Assist with year-end processes and standard reporting
Requirements:
• Bachelor’s degree or equivalent experience
• 2+ years in TPA or group benefits o...