Full-time
Operations Analyst - 24/7 Tech Support & Troubleshooter
Posted by Confidential • Mexico, Ciudad de México, Mexico
About the Role
A technology support provider in Mexico City is looking for a candidate for the Operations I role, providing Level-2 technical support related to hardware, software, and peripherals. The ideal candidate will have a strong customer service orientation and troubleshooting skills, be able to manage multiple tickets independently, and thrive in a 24/7 operation. The role offers a Major Medical Expense Plan, life insurance, and a Christmas bonus among other benefits.
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