Operational Specialist

Responsibilities:

• Sourcing & Recruitment: Proactively scout and recruit potential gaming companions and voice talents through gaming communities and social channels.
• Onboarding & Training: Design and execute training programs covering platform rules, communication skills, and emotional intelligence to improve talent retention and service quality.
• Campaign & Activity Planning: Design and execute large-scale operational events and localized activities to boost user stickiness.
• Host Management: Recruit, onboard, and manage Talent and independent hosts. Establish KPI systems, training programs, and incentive structures to ensure professional broadcasting standards.

Requirements:

• 1+ years of relevant work experience in user operation, client service, customer support, business development, sales;
• Deep understand...