Operational Manager

ROLE:
Operational Manager / Executive Assistant (operations and executive assistant experience is required)

JOB DESCRIPTION:

• Establish and document operational systems, workflows, and standard operating procedures (SOPs)
• Organize and centralize business documentation, processes, and internal knowledge
• Support leadership with project coordination, task tracking, and execution follow-through
• Assist in managing day-to-day operations across multiple locations and departments
• Coordinate with internal team members (sales reps, CSRs, operations staff) to ensure alignment and accountability
• Help structure communication, meetings, and reporting across teams
• Track priorities, deadlines, and deliverables to ensure operational consistency
• Identify operational gaps and recommend process improvements
• Assist with virtual meeting coordination, scheduling, and follow-ups
• Maintain clear documentatio...