Full-time

Operational Excellence Coordinator

Posted by Dialogue • Montreal, Montreal (administrative region), Canada

📍 Montreal, Montreal (administrative region) 🕒 February 25, 2026

About the Role

Your role as Operational Excellence Coordinator

Reporting to Maud Grillet, Sr. Manager Operational Excellence (MH & EAP), the mission of the Operational Excellence Coordinator is to provide administrative support to Dialogue’s Team Leads for the Mental Health and Employee Assistance Program teams.

Tasks include coordinating with Dialogue’s Scheduling and Human Resources team to assist with team-wide communications, supporting staffing, managing profiles and being a point of contact for administrative-related support.

Operational Excellence Coordinator will also be responsible for supporting Dialogue’s Team Leads with team-wide engagement and recognition activities.

What you’ll be doing

  • Coordinating, tracking, and communicating staffing-related and recruitment-related matters with Dialogue’s Human Resources and Scheduling teams (e.g., Leave of absences, maternity, vacations, time‑off requests, etc)
  • Keeping all employee pr...

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