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Full-time

Operational Account Manager

Posted by Amcor • Cainta, Calabarzon, Philippines

📍 Cainta, Calabarzon 🕒 February 19, 2026
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About the Role

JOB RESPONSIBILITIES:

Ensures high customer satisfaction by maintaining and improving processes and activities related to improving customer lead-time, quality and delivery expectations:


  1. Forecast Analysis & PO Ownership
  • Acceptance and communication of delivery schedule
  • Monitor sales order to ensure data accuracy
  • Pending order balances
  • Sales forecast

    1. Relationship Management
  • Managing account aligned based on specific customer's SLA
  • Contract execution
  • Monthly customer business review
  • Customer audits

    1. Customer Management
  • Quality claim and escalation   
  • Co-Lead activities for customers satisfaction – Voice of Customer   

    1. Operation Coordination 
  • Lead and roll out new commercial projects with internal stakeholders
  • Collaborate with other departments in the execution of pnrojects and cla...

    • Job Details

    • Location Cainta, Calabarzon
    • Job Type Full-time
    • Category Other-General
    • Posted February 19, 2026
    • Deadline March 31, 2026

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