Operation Assistant

Operations Assistant – Key Accounts

Job Summary

The Operations Assistant – Key Accounts is responsible for handling complex service accounts, ensuring seamless coordination with clients, timely processing of permits and documentation, and strict compliance with instructions and timelines. This role requires a high level of independence, attention to detail, and professionalism in managing key client relationships.

KEY RESPONSIBILITIES

Handle and manage complex key client service accounts

Coordinate closely with clients regarding service requirements, schedules, and deliverables

Prepare, submit, and monitor bidding documents, proposals, and quotations

Process and track permits, compliance requirements, and client documentation

Ensure all instructions—especially via email—are accurately executed and followed

Monitor project timelines and ensure on-time completion of commitments

Resolve issues professionally while ma...