Ontario Customer Experience Manager Role

Drive customer satisfaction as the Customer Experience Manager for Permacon, based out of Milton, Ontario. Oversee a dedicated team to enhance service delivery across the Southwestern region.
This managerial position entails leading a team of approximately 10, including 3 Customer Experience Coordinators. Your focus will be on order logistics, price management, and optimizing customer interactions, all vibrant elements of Permacon’s success in the marketplace. With a strong commitment to effective policy execution and relationship building, you will collaborate closely with various departments to achieve excellence.
Key Responsibilities:
• Lead and mentor customer experience personnel
• Ensure efficient order management and logistics execution
• Build relationships with sales and production units
• Adhere to company sales policies and procedures
• Analyze and respond to customer feedback for improvement
Requirements:
• Business administration diploma or equiv...