About the Role
Onsite Support Engineer at N Consulting Ltd
We are seeking a skilled and customer-focused Desktop Support Engineer to provide technical support and assistance to end-users regarding computer systems, hardware, and software issues. The ideal candidate will have a strong understanding of IT infrastructure and a passion for problem-solving.
Key Responsibilities
- Provide first- and second-level support to end-users for desktop/laptop hardware, software, and peripheral issues.
- Install, configure, and maintain operating systems, software applications, printers, and other IT equipment.
- Troubleshoot and resolve network connectivity issues (LAN/WAN/Wi-Fi).
- Respond to tickets via helpdesk system and ensure timely resolution.
- Assist in onboarding/offboarding tasks, including device setup and configuration.
- Maintain inventory of IT assets and perform regular audits.
- Escalate unresolved issues to higher-level t...
Ready to Apply?
Submit your application today and take the next step in your career journey with N Consulting Limited.
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