Full-time
Onsite IT Support Technician - Client-Facing
Posted by Atos • monterrey, nuevo león, Mexico
About the Role
Atos is seeking an Onsite Support Technician in Monterrey to provide high-quality hands-on IT support. This role includes troubleshooting technical issues, maintaining systems, and supporting customers at the client location. Candidates should have 2-3 years of experience in technical support and familiarity with ITSM tools such as ServiceNow. A strong knowledge of Windows and macOS is essential, along with a commitment to excellent customer service. The position requires rotating shifts to ensure continuous IT support.
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