Onsite IT Support Engineer in Edmonton

Become an integral part of the IT team as an Onsite Support Engineer in Edmonton, AB. This role emphasizes ticket management, device support, and ensuring compliance with client standards.

As an IT Onsite Support Engineer, you will manage and resolve work tickets, set up and troubleshoot both hardware and software, and provide training for office automation equipment. Your presence will be essential at designated service locations to support end users and perform proactive health checks on key IT systems such as printers and conference equipment.

Key Responsibilities: • Create and resolve IT support tickets • Setup and support computers and mobile devices • Conduct health checks on IT systems regularly • Train end users on office IT equipment • Manage IT inventory and coordinate tasks with Service Desk

Requirements: • Experience with hardware and software troubleshooting • Knowledge in imaging and setup of devices • Ability to create and monitor work tickets ...