One Stop - Customer Service Assistant

About the role

One Stop, a subsidiary of Tesco, is looking for a Customer Service Assistant to join our team. You will work in a fast‑paced retail environment where no day is the same.

Your role includes providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance. You will be constantly looking for ways to improve service through on‑the‑job coaching and feedback, ensuring the store remains a safe and welcoming place for customers.

Responsibilities

• I know my customers and serve them with passion and pride, giving great natural service.
• I actively encourage customers to give feedback on their shopping trip through completing the ‘have your say’ survey.
• I work across all areas of the store including online, tills, replenishment, vending and stock routines to ensure tasks are completed to meet the needs of our customers.
• Putting into practice the trainin...