On-Road Coordinator

The Opportunity

We’re looking for a On-Road Coordinators to provide a high level of customer service while ensuring the smooth and safe operation of on-road services across charter and rail replacement. You'll be involved in actively managing driver schedules and breaks, maintaining a visible presence on the ground, and responding promptly to incidents. The role will support operational efficiency by ensuring signage compliance, maintaining up-to-date standby driver information, and working closely with the operations team to uphold service standards and client requirements.

What You’ll Do

• Coordinate timely bus arrivals and departures at designated pick-up and drop-off points.
• Liaise with stakeholders to manage unscheduled buses and arrange additional services when needed.
• Assist with passenger boarding and disembarking to ensure safety and efficiency.
• Communicate essen...