Full-time

Omnichannel Strategy Project Lead

Posted by Abbott • Bangkok, Bangkok, Thailand

📍 Bangkok, Bangkok 🕒 February 25, 2026

About the Role

Job Descriptions:

Support Head of Omnichannel to initiate and drive omnichannel’s strategic direction that supports customer acquisition and retention. The role will also lead complex, data-driven projects from strategy through execution, with a strong focus on achieving key business KPIs and ensuring the company remains ahead of market trends in customer experience and engagement.

Key Responsibilities:

  • Lead omnichannel projects to drive customer acquisition and retention.
  • Drive strategic omnichannel initiatives to ensure the company stays ahead of market trends and delivers seamless customer experiences across all touchpoints.
  • Develop and manage customer data segmentation, lifecycle marketing, and automation strategies.
  • Evaluate and implement new tools and technologies to support CRM and omnichannel efforts.
  • Analyze customer data to identify insights and opportunities for business improvement.
  • Own dashboarding...
  • Ready to Apply?

    Submit your application today and take the next step in your career journey with Abbott.

    Apply Now