Full-time
OFR Customer Program Manager
Posted by DHL Global Forwarding (China) Co., Ltd. • Chengdu, Sichuan, China
About the Role
Role Purpose
Lead a small, high-performing team of Program Managers to manage and continuously improve service performance and customer experience for selected key customers in Asia Pacific. The role coordinates people, processes, and systems across the DGF network to deliver on customer commitments, drive performance transparency and action, and embed continuous improvement practices.
Key Responsibilities
1) Team Leadership & People Development
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