Full-time
Ocean Freight Export Supervisor
Posted by DHL Global Forwarding (Thailand) Limited • Bangkok, Bangkok, Thailand
About the Role
Key Responsibilities: -
- Handle daily operation include track and trace management so as to monitor goods at all times, and Billing Process.
- Supervises and manages a team of people, which will include organizing work schedule.
- Prompt action and response to customer and DGF network to support daily operation and problem solving.
- Be responsible for training of staff and handling all customers’ complaints.
- To be able to negotiate claims with customers.
- Closely monitor operations and drive through performance to meet KPIs criteria.
- To prepare reports on the performance of Ocean Freight Export Department and suggest improvements that will enhance the company’s profit margins.
Qualification: -
- Bachelor’s Degree or higher in Logistics, Business Administration or related field.
- At least 5 years’ experience in Freight Forwarding Business...
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