Job Description
Scope of Position
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.
Major Duties and Responsibilities
Ensure smooth and timely freight process flowEnsure accurate and timely data entry into our operational systemTrack and Trace Ocean Export Files and reportingEnsure documents are timely sent and arrival notices communicated to overseas and customersEnsure accurate and timely client and vendors billing.Interact with our customers in arranging their international shipments, meeting customer service standards.Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved).Meet compliance at all times to regulations internal and external in accordance with government regulations.Understand department proce...